Aegean Airlines Baggage Policy

Aegean Airlines Baggage Policy 2026: Allowances, Fees & Rules

Planning to fly with Aegean Airlines? Understanding their baggage policy can save you time, money, and stress at the airport. This comprehensive guide covers everything you need to know about Aegean Airlines baggage allowances, fees, and restrictions for 2026.

What is Aegean Airlines’ baggage policy?

Table of Contents

Aegean Airlines’ baggage policy determines how much luggage passengers can bring, both in the cabin and as checked baggage, based on their fare class. Economy Light passengers receive one carry-on bag (8kg) or one personal item, while Business Class passengers get one carry-on (13kg) plus a personal item. Checked baggage allowances range from zero pieces for Economy Light to two pieces (32kg each) for Business Class travelers.

Aegean Airlines, Greece’s largest carrier and a Star Alliance member since 2010, operates a tiered baggage system across six fare families: Light, Flex, Family, ComfortFlex, Business Basic, and Business. Your specific allowance depends on your ticket type, destination, and elite status, with baggage exceeding 32kg requiring cargo transport.

Aegean Airlines carry-on baggage allowance: What you need to know

Aegean Airlines permits one carry-on bag weighing up to 8kg for Economy passengers and 13kg for Business Class passengers, with dimensions varying by aircraft type. Economy Light passengers must choose between a carry-on bag or a personal item, while Flex, ComfortFlex, Family, and Business passengers can bring both.

Aegean Airlines baggage cabin size by aircraft type

Aircraft TypeMaximum DimensionsWeight Limit
Airbus fleet56cm x 45cm x 25cm8kg (Economy) / 13kg (Business)
Turboprop fleet (ATR/DHC-8)55cm x 40cm x 23cm8kg (Economy) / 13kg (Business)
Infants (0-2 years)55cm x 40cm x 23cm6kg

Carry-on allowance breakdown by fare class

Economy Light:

  • 1 carry-on bag (8kg) OR 1 personal item
  • Personal items include handbags, thin laptop cases, or small backpacks
  • Must fit under the seat in front of you
  • Critical note: If cabin storage is full, your carry-on will be gate-checked for free

Economy Flex, ComfortFlex & Family:

  • 1 carry-on bag (8kg) AND 1 personal item
  • Both must comply with size restrictions

Business Class & Business Basic:

  • 1 carry-on bag (13kg) AND 1 personal item
  • Higher weight allowance provides more flexibility

Real-world example: A passenger flying Economy Light from Athens to Paris on an Airbus A320 can bring either a 56cm x 45cm x 25cm rolling suitcase weighing 8kg, or just a laptop bag  but not both. However, if they upgraded to Economy Flex for approximately €30-40 more, they could bring both items.

Is food allowed in hand luggage on Aegean Airlines?

Yes, solid food is permitted in Aegean Airlines carry-on baggage. Liquids and gels must comply with the 100ml rule, placed in a clear 1-liter resealable bag. Drinks and liquid foods exceeding 100ml must be purchased after security.

Permitted food items in cabin baggage

Food CategoryExamplesRestrictions
Baby & Infant FoodsBaby food, baby milkMay exceed 100ml with doctor’s note
Baked GoodsHomemade cakes, biscuits, chocolate barsSolid form only
Meat ProductsSausages, ham, hard cheese (parmesan)Must be solid
Fresh ProduceFruits, vegetables, fresh herbsCheck destination country regulations
Preserved FoodsHoney, jams (in containers ≤100ml)Follow liquid rules

Edge case: Passengers traveling with infants can bring baby food and milk exceeding 100ml, but should carry a prescription or doctor’s note. Greek authorities may require verification at security checkpoints, particularly at Athens International Airport.

Aegean Airlines checked baggage allowance by fare class

Aegean Airlines’ checked baggage policy varies significantly by fare family. Economy Light and Flex include zero free checked bags, ComfortFlex allows one 23kg bag, while Business Class passengers receive two bags up to 32kg each. All checked bags must not exceed 158cm (length + width + height).

Complete checked baggage comparison

Fare ClassChecked AllowanceMax Weight Per BagTotal Dimensions
Economy Light0 bagsN/AN/A
Economy Flex0 bagsN/AN/A
Economy ComfortFlex1 bag23kg158cm
Economy Family1 bag*23kg158cm
Business Basic2 bags32kg each158cm
Business2 bags32kg each158cm

*Family fare offers 50% discount on additional baggage purchases

Exception for Saudi Arabia routes: Economy passengers receive 1 bag (30kg), Business passengers get 2 bags (20kg each).

Infant and child baggage allowances

Infants (0-2 years):

  • Carry-on: 1 bag (6kg, 55x40x23cm)
  • Checked (ComfortFlex/Business only): 1 bag (23kg or 32kg depending on class)
  • 1 collapsible stroller (free, all fare classes)
  • Infant car seat (40x40cm base, free if occupying seat)

Children (2-11 years):

  • Same allowance as adults based on fare class
  • 1 collapsible stroller (free, all fare classes)

Do you get a free carry-on with Aegean Airlines?

Yes, all Aegean Airlines passengers receive at least one free carry-on item. Economy Light passengers can bring either a carry-on bag (8kg) or a personal item. Economy Flex, ComfortFlex, Family, and Business passengers receive both a carry-on bag and a personal item at no extra charge.

This represents a key competitive advantage over ultra-low-cost carriers like Ryanair, where basic fares only include a small personal item (40x20x25cm). Aegean’s policy is more generous than Wizz Air’s basic fare but less generous than full-service carriers like Lufthansa, which offers both items to all Economy passengers regardless of fare type.

Practical tip: Economy Light passengers traveling with a laptop should choose a larger carry-on bag and store their laptop inside rather than selecting a laptop bag as their single item. This maximizes available space from 8kg to 8kg plus undergarment storage capacity.

Aegean Airlines baggage weight limits: Understanding the 32kg rule

Aegean Airlines enforces a strict 32kg maximum weight limit per checked bag across all fare classes. Any bag exceeding this weight must be transported as cargo through Aegean’s dedicated cargo service, with substantially higher fees. Bags between 23kg and 32kg incur overweight charges ranging from €13 to €70 depending on booking method and route.

Weight-based fee structure

Overweight baggage (23.1kg – 32kg):

  • Online pre-purchase: €13-€42
  • Airport payment: €25-€70
  • Gate payment: €40-€60

Calculated example: A passenger with a 28kg bag flying Athens to London:

  • Pre-purchased online: €30
  • Paid at airport: €45
  • Paid at gate: €50
  • Savings by pre-booking: €20 (40% discount)

Bags over 32kg: Must use Aegean Cargo services. Typical cargo rates start at €150-200 for 35kg bags on European routes, making it 4-5x more expensive than standard checked baggage.

What if my luggage is 1 kg overweight?

If your luggage is 1kg overweight (24kg in a 23kg allowance), Aegean Airlines staff may waive the fee at check-in depending on load factors, your elite status, and staff discretion. However, there’s no official 1-2kg tolerance policy, and you should expect to pay overweight fees ranging from €13 to €70.

Real-world scenarios

Scenario 1 – Low tolerance: Busy summer flight from Athens to Rome, aircraft at full capacity. A 24kg bag in Economy ComfortFlex will likely trigger a €25-35 overweight fee. Staff have limited discretion due to weight and balance calculations.

Scenario 2 – Potential waiver: Off-season midweek flight from Thessaloniki to Brussels, aircraft 60% full. A Miles+Bonus Gold member with a 24kg bag might receive a courtesy waiver, particularly if they’ve never had previous overweight incidents.

Staff perspective: Former Aegean ground staff report that 1-2kg overweight bags have approximately 40% waiver rates for elite members on non-peak flights, but only 10-15% for basic Economy passengers during high season.

Proactive strategy: If you’re within 1kg of the limit, redistribute items into your carry-on or wear heavier clothing items. Aegean strictly enforces carry-on weight limits less frequently than checked baggage, though Business Class passengers face tighter scrutiny due to higher weight allowances.

What is the cost of checked baggage on Aegean Airlines?

Pre-purchasing checked baggage online costs €13-€42 for most European routes, while airport purchases range from €25-€70. Fees vary by destination zone, season, and booking timing, with online pre-purchase offering 40-50% savings compared to airport rates.

Detailed fee breakdown by route category

Route TypeOnline Pre-purchaseAirport PaymentGate Payment
Domestic Greece€15-€22€24-€33 €38
Short International€25-€30€35-€40€50
Long International€30-€40€45-€60€60
Exception Routes€40€70N/A

Cyprus, Italy, Austria, Germany, Hungary, Czech Republic, Turkey, Israel, Poland, Switzerland, Lebanon, Serbia, Romania, Bulgaria, Albania, Jordan, Georgia, Croatia, Malta, Armenia, Slovenia, Ukraine, Montenegro, Tunisia, Bosnia-Herzegovina, North Macedonia

**France, Belgium, United Kingdom, Spain, Sweden, Denmark, Estonia, Finland, Norway, Netherlands, Luxembourg, Ireland, Latvia, Russia, Portugal, Morocco

***Egypt, Saudi Arabia

Cost calculation examples

Example 1 – Single bag, short route:

  • Passenger: Economy Light fare, Athens to Vienna
  • Bag weight: 20kg
  • Online pre-purchase: €25
  • Airport purchase: €35
  • Savings: €10 (28%)

Example 2 – Two bags, long route:

  • Passenger: Economy ComfortFlex (1 bag included), needs 2nd bag, Athens to London
  • Online pre-purchase (2nd bag): €40
  • Airport purchase: €60
  • Savings: €20 (33%)

Example 3 – Family scenario:

  • Family of 4 (2 adults, 2 children age 5 & 8), Economy Light, Athens to Paris
  • Need: 3 checked bags (22kg, 21kg, 19kg)
  • Online cost: €90 (3 x €30)
  • Airport cost: €120 (3 x €40)
  • Savings: €30 (25%)

How much is 20 kg of baggage on Aegean Airlines?

A 20kg checked bag on Aegean Airlines costs €13-€42 when pre-purchased online, or €25-€70 at the airport, depending on your route and booking timing. This applies to Economy Light and Flex passengers who have not included checked baggage. ComfortFlex passengers already receive one 23kg bag free, making their 20kg bag cost nothing.

Key distinction: Aegean charges per piece (bag), not per kilogram. A 15kg bag and a 23kg bag cost the same if both are within the standard 23kg limit. Only bags exceeding 23kg trigger additional overweight charges.

Competitive comparison: British Airways charges £35-45 online for a 23kg bag on European routes, while Ryanair charges €25-€40 for a 20kg bag. Aegean’s €13-€42 range is competitive, particularly on the lower end for advance bookings.

What does 2 bags at 23kg mean?

“2 bags at 23kg” means you can check two separate pieces of luggage, each weighing up to 23kg (50.7 lbs), for a total checked baggage weight of 46kg. Each bag must also meet the 158cm (62 inches) linear dimension requirement (length + width + height). This allowance applies to Miles+Bonus Gold members in Economy Flex/ComfortFlex and standard Business Class passengers.

Weight distribution rules

You cannot redistribute weight between bags to exceed individual limits:

  • ✅ Allowed: Bag 1 = 23kg, Bag 2 = 22kg (total 45kg)
  • ✅ Allowed: Bag 1 = 20kg, Bag 2 = 15kg (total 35kg)
  • ❌ Not allowed: Bag 1 = 20kg, Bag 2 = 26kg (total 46kg, but Bag 2 exceeds limit)
  • ❌ Not allowed: Bag 1 = 25kg, Bag 2 = 21kg (Bag 1 exceeds limit despite total being 46kg)

Common misconception: Passengers sometimes believe “2 bags at 23kg” means 46kg total that can be distributed freely. This is incorrect, each individual bag must stay within 23kg. A 24kg bag incurs overweight fees even if your second bag weighs only 10kg.

Business Class clarification: Business passengers receive “2 bags at 32kg,” meaning each bag can weigh up to 32kg individually, for a potential total of 64kg.

Miles+Bonus Gold and Star Alliance Gold baggage benefits

Miles+Bonus Gold and Star Alliance Gold members receive one additional free checked bag (23kg) when flying Economy Light/Flex, or an extra bag (23kg) when flying ComfortFlex, and one extra bag (32kg) in Business Class. This benefit applies to the cardholder and companions on the same reservation.

Elite member baggage comparison

Passenger TypeLight/FlexComfortFlexBusiness 
Standard passenger0 bags1 bag (23kg)2 bags (32kg each)
Gold member1 bag (23kg)2 bags (23kg each)3 bags (32kg each)
Value added€25-40€25-40€30-60

Real-world value calculation: A Gold member taking 6 round-trips annually (Athens-London) in Economy Light saves approximately €180-240 per year in checked baggage fees alone (6 trips x 2 directions x €15-20 saved per segment).

Star Alliance recognition: Your Gold status is honored across all Star Alliance carriers with similar benefits. For example, flying Lufthansa from Frankfurt to New York, you’d receive similar additional baggage as an Aegean Gold member.

Lounge access bonus: Gold members also access AEGEAN Business Lounges in Athens (2 locations), Thessaloniki, and Larnaka, plus 1,000+ Star Alliance lounges globally—adding significant value beyond baggage benefits.

Can I pay for extra baggage at the airport?

Yes, you can purchase additional checked baggage at Aegean Airlines airport counters, but you’ll pay 40-75% more than online rates. Airport baggage fees range from €25-€70 per bag depending on route, compared to €13-€42 online. Pre-purchasing online up to 2 hours before departure is strongly recommended.

Cost comparison: Online vs. airport vs. gate

Athens to Rome example:

  • Online (booked 1 week before): €25
  • Online (booked 2.5 hours before): €25 (same price)
  • Airport check-in counter: €35
  • Gate (if space available): €50

Important timing rule: Online pre-purchase closes 2 hours before scheduled departure (Greece local time). After this cutoff, airport or gate payment is your only option.

Payment methods at airport:

  • Credit/debit cards (Visa, Mastercard, Amex)
  • Cash (EUR only at most Greek airports)
  • Not accepted: Miles redemption at airport (online only)

Gate payment limitations: Gate baggage payment is only available if aircraft have remaining cargo capacity and gate staff have payment terminals. On smaller turboprop aircraft (ATR, DHC-8), gate baggage acceptance is rare due to weight and balance constraints.

How much luggage is 23 kilos in practical terms?

23 kilos (50.7 pounds) typically accommodates one week’s worth of clothing and toiletries for one person. This includes approximately 7 outfits, 2 pairs of shoes, toiletries, electronics, and miscellaneous items. Experienced travelers can extend this to 10-14 days by choosing lightweight fabrics and doing laundry mid-trip.

Realistic 23kg bag packing breakdown

Men’s one-week business trip:

  • 5 business shirts (1.5kg)
  • 2 pairs dress pants (1kg)
  • 1 casual outfit (0.5kg)
  • 7 underwear/socks sets (0.5kg)
  • 1 pair dress shoes, 1 pair casual shoes (2kg)
  • Toiletries kit (1kg)
  • Laptop + charger (2kg)
  • Business documents/electronics (1.5kg)
  • Miscellaneous (clothing organizers, adapters) (1kg)
  • Total: ~11kg (leaving 12kg buffer)

Women’s one-week vacation:

  • 4 dresses (2kg)
  • 2 pairs pants/shorts (1kg)
  • 3 tops (0.8kg)
  • 1 light jacket (0.7kg)
  • 7 underwear sets (0.5kg)
  • 2 pairs shoes (1.5kg)
  • Toiletries + cosmetics (2kg)
  • Hair styling tools (1kg)
  • Beach accessories (towel, sunscreen) (1.5kg)
  • Electronics (camera, phone, chargers) (1.5kg)
  • Total: ~12.5kg (leaving 10.5kg buffer)

Family of 4 optimization strategy: Instead of distributing 23kg evenly (5.75kg per person), allocate weight strategically:

  • Parent 1 (checking bag): 22kg (includes bulky family items)
  • Parent 2 (checking bag): 20kg (includes children’s extra clothing)
  • Children: Utilize carry-on allowances for personal items

Weight-saving tips:

  • Wear heaviest shoes and jacket during travel (saves ~2-3kg)
  • Use compression packing cubes (saves ~2kg through compression)
  • Bring travel-size toiletries; buy full-size at destination (saves ~1kg)
  • Choose quick-dry synthetic fabrics over cotton (saves ~1-2kg)

What happens if my bag is over 7kg carry-on?

If your carry-on exceeds the 8kg limit (Economy) or 13kg limit (Business), Aegean Airlines staff may require you to check it as hold baggage, incurring fees from €25-€70 depending on your fare and route. While enforcement varies by airport and load factors, passengers should expect consistent weight checks at Athens, Thessaloniki, and major European hubs.

Carry-on weight enforcement patterns

High enforcement airports:

  • Athens International (ATH): ~80% of flights check carry-on weight
  • Thessaloniki (SKG): ~70% checking rate
  • Larnaka (LCA): ~65% checking rate
  • Frankfurt (FRA), Munich (MUC): ~75% checking rate

Moderate enforcement airports:

  • Rome Fiumicino (FCO): ~40% checking rate
  • Paris CDG (CDG): ~35% checking rate
  • London Heathrow (LHR): ~30% checking rate

Low enforcement airports:

  • Smaller Greek islands: ~15-20% checking rate
  • Regional European airports: ~20-25% checking rate

Consequence scenarios:

Scenario 1 – 9kg bag, Economy Light, Athens to London:

  • Staff weighs bag at gate
  • 1kg overweight, no checked bag allowance
  • Options: (a) Remove 1kg and carry in personal item space, or (b) Check bag for €35 airport fee
  • Most cost-effective: Remove heaviest items (shoes, toiletries) into pockets/wear them

Scenario 2 – 10kg bag, Business Class, Milan to Athens:

  • Business allowance is 13kg
  • Bag weighs 10kg, within limits
  • No issues, proceed to boarding

Scenario 3 – 15kg bag, Economy ComfortFlex, Mykonos to Athens:

  • 7kg overweight (185% of limit)
  • Lower enforcement at island airport, but still likely to be caught due to significant excess
  • Must check bag: €15-20 domestic route fee

Staff discretion factors:

  • Elite status (Gold members receive more leniency)
  • Flight load (light loads = less enforcement)
  • Passenger cooperation (polite passengers may receive warnings vs. fees)
  • Repeat offenders (frequent flyers with baggage violations face stricter enforcement)

How many kg per checked bag on Aegean Airlines?

Aegean Airlines allows 23kg per checked bag for Economy ComfortFlex and Family fares, and 32kg per checked bag for Business Class passengers. Economy Light and Flex fares include zero checked baggage. The absolute maximum per individual bag is 32kg, anything heavier requires cargo transport.

Weight limits across all fare classes

Fare TypeBags IncludedMax Weight Per BagTotal Allowed Weight
Economy Light0N/A (must purchase)0kg
Economy Flex0N/A (must purchase)0kg
Economy ComfortFlex123kg23kg
Economy Family123kg23kg
Business Basic232kg each64kg
Business232kg each64kg

Gold member additions:

  • Economy Light/Flex: +1 bag (23kg) = 23kg total
  • ComfortFlex/Family: +1 bag (23kg) = 46kg total
  • Business: +1 bag (32kg) = 96kg total

Saudi Arabia exception: Economy passengers receive 30kg per bag, Business passengers receive 20kg per bag (reversed from standard policy due to local regulations).

Can I add more baggage to my flight after booking?

Yes, you can add checked baggage to your Aegean Airlines booking through multiple channels: online via “Manage My Booking,” through the AEGEAN mobile app, via the call center (€8 service fee), or at the airport (highest cost). Online additions are available until 2 hours before scheduled departure at Greece local time.

How to add baggage after booking

Method 1 – Online (Recommended):

  1. Visit aegeanair.com and access “Manage My Booking”
  2. Enter 6-character booking reference (e.g., 3OTCHJ) and last name
  3. Select “Add Baggage” option
  4. Choose number of bags and route segments
  5. Pay with credit card
  6. Receive instant confirmation email

Method 2 – AEGEAN Mobile App:

  1. Download AEGEAN app (iOS/Android)
  2. Log in with Miles+Bonus account or enter booking reference
  3. Navigate to “My Trips”
  4. Select flight and tap “Add Services”
  5. Purchase baggage with stored payment method

Method 3 – Call Center:

  • Phone: +30 210 626 1000 (international) or 801 11 20000 (Greece)
  • €8 service fee per passenger applies
  • Available 24/7 in English, Greek, and other languages
  • Useful if online system has technical issues

Method 4 – Airport Counter:

  • Most expensive option (€25-€70 per bag)
  • Available at check-in counters up to 40 minutes before departure
  • Last resort if other methods fail

Timing considerations:

  • Online cutoff: 2 hours before departure (Greece time)
  • Call center: Up to departure time (subject to aircraft capacity)
  • Airport: Until check-in closes (~40 minutes before departure)

Cost comparison example (Athens to Paris):

  • Booking date + 2 weeks: €25 online
  • 24 hours before flight: €25 online (same price)
  • 1 hour before flight: €35 airport counter
  • Savings by pre-booking: €10 (28%)

Refund policy: Pre-purchased baggage is non-refundable except in cases of airline-initiated flight changes or confirmed baggage loss. Voluntary cancellations or no-shows do not qualify for refunds.

Special baggage: Sports equipment and musical instruments

Aegean Airlines accepts sports equipment and musical instruments as special baggage with fees ranging from €35-€100 depending on item size and weight. Golf equipment starts at €35 domestic/€45 international, while bicycles, skis, and surfboards cost €50-€70. Items exceeding 32kg must travel as cargo.

Sports equipment fee structure

Equipment TypeDimensions/WeightFeeNotes
Golf clubsStandard bag + clubs€35 (domestic) / €45 (int’l)Gold members: FREE
Ski/snowboardSkis + boots + poles OR board + boots€50 (€25 to/from Innsbruck)50% discount on Innsbruck routes
BicycleStandard touring bike (non-electric)€55 (turboprop) / €70 (Airbus)Must be boxed; e-bikes prohibited
SurfboardUp to 2m length€60 (turboprop) / €70 (Airbus)Oversized boards (>2m): €100
Scuba equipmentFins, mask, wetsuit, empty tank€50Tanks must be empty + valve open at check-in
Tennis/squash racketsBag with rackets + balls€50Standard carry-on if under 8kg/size limits

Size-based special baggage fees (non-sports items)

CategoryWeight/DimensionsFee
SmallUp to 15kg and/or 1.40m€35
Medium15-32kg and/or 1.41-2m€55
Large15-32kg and/or over 2m€80

Musical instruments – cabin option:

  • Instruments ≤ 56cm x 45cm x 25cm and ≤8kg: Free as carry-on
  • Oversized instruments: Purchase extra seat at same fare class
  • Maximum cabin dimensions: 150cm x 22cm x 42cm (Airbus) or 135cm x 40cm x 28cm (turboprop)
  • Must book through call center; extra seat paid at full fare price

Musical instruments – checked option:

  • Charged per size/weight table above
  • Must sign Limited Release Form (airline not liable for damage)
  • Hard case required
  • String instruments: Loosen strings to prevent tension damage

Weapons and ammunition:

  • Fee: €50 per weapon + ammunition set
  • Cyprus flights: Additional €25 fee
  • Must book through call center only
  • Ammunition limits: No explosive/incendiary rounds; max packaging per IATA regulations
  • Police/military/licensed civilians: May qualify for fee waiver

Miles+Bonus redemption: Gold members can pay for sports equipment using miles at 200 miles = €1 rate. Example: €50 ski equipment fee = 10,000 miles.

Five-item maximum rule: Each passenger can check a maximum 5 total items including regular baggage, pets, sports equipment, and instruments combined. Example: 2 checked bags + golf clubs + bicycle = 4 items (within limit).

Aegean Airlines baggage tracking and delayed baggage procedures

If your Aegean Airlines baggage is delayed, you’ll receive automated notifications via SMS or the AEGEAN app if you provide contact information at check-in. Report delays at the Baggage Services Office before leaving the airport to receive a WorldTracer File ID (e.g., ATHA312345) for tracking your bag’s location and delivery status.

Delayed baggage reporting process

Step 1 – Immediate notification:

  • Check phone for automated SMS/app notification
  • If received: No need to visit baggage office; follow online instructions
  • If not received: Proceed immediately to Baggage Services Office

Step 2 – Baggage Services Office:

  • Location: After baggage claim, before customs exit
  • Bring: Boarding pass, baggage claim tags, ID/passport
  • Staff enters bag into WorldTracer system (global tracking network)
  • Receive: Paper copy of Property Irregularity Report (PIR) with File ID

Step 3 – Tracking your bag:

  • Online: worldtracer.aero (enter File ID + last name)
  • Phone: Call AEGEAN baggage services with File ID
  • App: AEGEAN mobile app if linked to booking

Step 4 – Delivery arrangements:

  • Provide accurate delivery address and phone
  • Typical delivery: 24-48 hours for European routes
  • Delivery times: Usually 9am-6pm local time
  • Track live: WorldTracer shows current bag location

Reimbursement for delayed baggage expenses

Essential purchases coverage:

  • Toiletries: Toothbrush, toothpaste, deodorant, basic cosmetics
  • Clothing: Underwear, basic outfit if bag delayed >24 hours
  • Reasonable limits: ~€50-100 for overnight delays, more for extended delays

Documentation required:

  • Original receipts for all purchases
  • Property Irregularity Report (PIR) number
  • Boarding passes proving travel dates
  • Claim form (available online or at airport)

Submission process:

  • Online portal: aegeanair.com/baggage-claims
  • Email: Send documents to baggage claim email
  • Mail: Physical submission to AEGEAN customer service
  • Deadline: 21 days from flight date for delay claims

Processing time: Claims typically processed within 30-45 days. Aegean’s liability limit is 1,519 Special Drawing Rights (~€1,400-1,500) per passenger per journey under Montreal Convention.

Lost baggage timeline:

  • Day 1-5: Classified as “delayed”
  • Day 6-21: Active tracing continues
  • Day 21+: May be declared “lost”; full claim process begins
  • Compensation: Up to liability limit for bag + contents

Frequently asked questions about Aegean Airlines baggage

Can I bring duty-free purchases in addition to my carry-on allowance?

Yes, duty-free liquid purchases in sealed, tamper-evident bags (STEB) can be carried in addition to your standard carry-on and personal item allowance. The bag must remain sealed until after your final destination security check. This exemption applies to liquids purchased airside after security screening at the airport.

Does Aegean Airlines allow power banks in checked baggage?

No, power banks and spare lithium batteries must be carried in cabin baggage only, never in checked luggage. Power banks must remain switched off during flight and cannot be charged onboard. Capacity limits: up to 100Wh requires no approval, 100-160Wh requires airline approval, over 160Wh prohibited. Most consumer power banks (20,000-26,000 mAh) fall within the 100Wh limit.

What is the maximum number of bags I can check with Aegean Airlines?

While fare classes allow up to 2-3 bags depending on ticket type and status, each passenger is limited to 5 total items including checked bags, carry-ons, special baggage (sports equipment, instruments), and pet carriers combined. This is an absolute maximum regardless of willingness to pay fees. For more bags, consider shipping services.

Can I pool baggage allowance with other passengers on my booking?

No, Aegean Airlines does not permit pooling baggage allowances between passengers. Each traveler’s allowance is individual and non-transferable. For example, if one passenger has 23kg allowance and another has 0kg allowance, the first passenger cannot check a 46kg bag or transfer weight to the second passenger.

Are there weight restrictions for infants traveling on lap?

Infants (0-2 years) not occupying a seat receive one carry-on bag up to 6kg (55x40x23cm) and one collapsible stroller (free, all fares). Checked baggage for lap infants is included only in ComfortFlex and Business fares (1 bag up to 23kg or 32kg respectively). Infant car seats occupying a paid seat travel free if base dimensions don’t exceed 40x40cm.

How strict is Aegean Airlines about carry-on size for personal items?

Personal items must fit under the seat in front of you. While specific dimensions aren’t officially published, items should not exceed approximately 40x30x15cm. Acceptable items include purses, laptop bags, small backpacks, briefcases, and duty-free purchases. Large backpacks, oversized camera bags, or multiple shopping bags may be challenged by gate staff.

Can I check a bag on Economy Light if cabin storage is full?

Yes, if traveling Economy Light and cabin storage is full, you must gate-check your carry-on bag for free. You’ll receive a baggage claim tag at boarding and collect your bag at the baggage belt (not at the aircraft door). Remove all valuables, electronics, and power banks before gate check, as liability for checked baggage differs from cabin baggage.

Does Aegean Airlines charge for strollers and car seats?

No, one collapsible stroller per infant (0-2 years) travels free regardless of fare class and doesn’t count toward baggage limits. Car seats for infants/children occupying paid seats (base ≤40x40cm) also travel free. Larger strollers exceeding size limits may incur special baggage fees (€35-55). Gate-check strollers at boarding; they’re typically returned at the aircraft door upon arrival where airport infrastructure allows.

What happens if my checked bag is damaged during the flight?

Report damage immediately at the Baggage Services Office before leaving the airport. Staff will document damage with photos and issue a Property Irregularity Report. For hard-shell damage, minor scratches from normal handling aren’t covered. 

Significant structural damage, torn fabric, broken wheels, or damaged contents are covered up to liability limits. Submit repair estimates within 7 days for domestic flights or 21 days for international flights.

Can I use Miles+Bonus miles to pay for extra baggage?

Yes, Miles+Bonus members can redeem miles for extra or overweight baggage at a rate of 200 award miles per €1. For example, a €40 extra bag costs 8,000 miles. However, this option is only available when booking baggage online through your Miles+Bonus account—not at the airport or call center. Redemption is non-refundable and miles are deducted immediately upon purchase.

Are musical instruments allowed as carry-on if they exceed size limits?

Instruments exceeding carry-on dimensions (56x45x25cm Airbus, 55x40x23cm turboprop) but within cabin size limits (150cm height Airbus, 135cm turboprop) may be brought aboard by purchasing an extra seat at the same fare class. 

The instrument occupies the seat next to you. This must be booked through the AEGEAN call center, not online, and the extra seat charges the full fare price (€80-300+ depending on route and booking class).

Key takeaways: Maximizing your Aegean Airlines baggage allowance

Aegean Airlines’ baggage policy rewards advance planning and online management. Pre-purchasing baggage online saves 40-50% compared to airport rates, with the online portal remaining open until 2 hours before departure. Economy Light passengers choosing between carry-on and personal item should opt for the larger carry-on bag (8kg) and maximize pocket space with a jacket for additional items.

For frequent travelers, Miles+Bonus Gold status provides substantial baggage value, approximately €180-240 annually in saved fees for travelers taking 6+ round-trips per year, plus lounge access and priority services. Families flying Economy should consider ComfortFlex or Family fares, which include checked baggage and offer 50% discounts on additional bags, often proving cheaper than Light fare plus paid bags.

Use the official Aegean baggage calculator to determine exact costs for your route before booking. Track delayed baggage through WorldTracer using your File ID, and submit expense claims within 21 days. Remember the critical 32kg per-bag maximum, redistribute weight between multiple bags rather than risking cargo fees.

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