Pegasus Airlines Review 2026: Fares, Fleet, and Safety
Pegasus Airlines is a leading Turkish low-cost carrier operating primarily out of Istanbul Sabiha Gökçen Airport. It is a good airline for budget-conscious travelers seeking point-to-point flights. While customer service ratings remain low across review platforms, its extensive network and competitive pricing make it highly practical for cheap travel.
Is Pegasus owned by Turkish Airlines?
No, Pegasus Airlines is not owned by Turkish Airlines. Pegasus operates as a completely independent, privately owned low-cost carrier. The airline is majority-owned by Esas Holding, a Turkish venture capital firm. Turkish Airlines operates its own separate low-cost subsidiary called AJet, which competes directly with Pegasus.
Why is Pegasus Airlines so cheap?
Pegasus Airlines keeps ticket prices cheap by utilizing a strict low-cost business model. The base fare covers only your seat and a small under-seat personal item. Passengers must pay additional fees for cabin baggage, checked luggage, seat selection, and in-flight meals, which keeps the airline’s operational base costs incredibly low.
How do Pegasus fare types and baggage rules work?
Pegasus Airlines structures its tickets into four distinct fare bundles: Basic, Essentials, Advantage, and Comfort Flex. The Basic fare only allows one under-seat bag. Choosing the right bundle during booking is crucial, as paying for baggage at the airport gate can incur penalty fees exceeding €50.
Pegasus Airlines Fare Types Breakdown
|
Fare Type |
Cabin Baggage |
Checked Baggage |
Seat Selection |
Ticket Changes |
|
Basic |
Under-seat only |
None |
Paid extra |
Paid extra |
|
Essentials |
Under-seat only |
15kg (Domestic) / 20kg (Intl) |
Paid extra |
Paid extra |
|
Advantage |
Under-seat + Overhead |
15kg (Domestic) / 20kg (Intl) |
Included (Standard) |
Paid extra |
|
Comfort Flex |
Under-seat + Overhead |
15kg (Domestic) / 20kg (Intl) |
Included (Standard) |
Free changes/refunds |
How is the booking process and website usability?
The Pegasus Airlines booking process is functional but highly heavily pushes upsells. While the website easily displays flight options, you must carefully navigate through multiple pages offering car rentals, hotels, and seat upgrades. Always book extra baggage online, as airport counter fees are significantly higher than online rates.
What is the in-flight experience like on Pegasus?
The Pegasus in-flight experience is basic, featuring a standard 3-3 economy cabin layout with 29 to 30 inches of seat pitch. The aircraft interiors are generally clean and modern. However, the airline does not provide in-flight entertainment screens, WiFi, or complimentary blankets, so passengers should bring their own devices.
Is food free on Pegasus Airlines?
No, food and drinks are not free on Pegasus Airlines. The airline partners with the premium catering company DO & CO to provide a paid menu. Passengers can purchase items like whole wheat chicken sandwiches, snacks, and beverages onboard, or pre-order hot meals online at a discounted rate.
What kind of planes do Pegasus use?
Pegasus Airlines operates a modern fleet consisting primarily of Airbus aircraft, alongside a shrinking number of Boeing planes. The airline is actively modernizing its operations by transitioning to an all-Airbus fleet, heavily relying on the fuel-efficient A320neo and A321neo models to reduce carbon emissions and lower operating costs.
Pegasus Airlines 2026 Fleet Overview
|
Aircraft Type |
Quantity (Approx.) |
Capacity |
Primary Route Type |
|
Airbus A321neo |
65+ |
239 passengers |
High-density international |
|
Airbus A320neo |
46 |
186 passengers |
Standard international |
|
Boeing 737-800 |
9 (phasing out) |
189 passengers |
Domestic / short-haul |
Is Pegasus Airlines safe?
Yes, Pegasus Airlines is safe to fly. The airline operates a very young fleet with an average age of 4.5 years and complies with all mandatory international aviation safety standards. While the airline experienced highly publicized runway excursions in previous years, it maintains full European Aviation Safety Agency (EASA) certification.
What is the Pegasus Airlines safety rating?
AirlineRatings currently awards Pegasus Airlines a strong safety rating, reflecting its modern fleet, adherence to strict international audits, and full IATA Operational Safety Audit (IOSA) certification. The rating indicates that the airline meets the rigorous safety protocols required to operate across European and global airspaces.
What is the Pegasus Airlines crash record?
The Pegasus Airlines crash record includes two notable runway excursion incidents in recent history. While millions of passengers fly the airline safely every year, these specific incidents prompted the airline to heavily overhaul its pilot training programs and severe-weather landing protocols to prevent future occurrences.
What happened on Pegasus Airlines flight 8622?
On January 13, 2018, Pegasus Airlines Flight 8622 skidded off the runway while landing at Trabzon Airport in Turkey. The Boeing 737-800 slid down a steep cliff and stopped just short of the Black Sea. Fortunately, all 168 passengers and crew evacuated safely with zero fatalities.
Did a Pegasus Airlines crash happen in 2022?
No Pegasus Airlines crash occurred in 2022. Users searching for a 2022 incident are typically confusing the date with the fatal crash of Pegasus Airlines Flight 2193, which took place in February 2020. Since that 2020 event, the airline has not experienced any major crashes or fatal accidents.
When was Pegasus’ last crash?
The last major crash involving Pegasus Airlines occurred on February 5, 2020. Flight 2193, a Boeing 737-800, overran the runway while landing in heavy rain and tailwinds at Istanbul Sabiha Gökçen Airport. The aircraft broke into three pieces, resulting in three fatalities and multiple injuries.
How does Pegasus compare to other airlines?
Pegasus competes effectively by offering aggressive pricing models. When placed alongside legacy carriers, Pegasus lacks premium amenities but wins on affordability. For travelers flying into Istanbul, choosing between a low-cost carrier at Sabiha Gökçen Airport and a full-service carrier at Istanbul Airport usually comes down to budget constraints.
Which is better: Pegasus or Lufthansa?
Lufthansa is better for travelers prioritizing comfort, customer service, and seamless global connections, as it is a full-service legacy carrier. Choose Pegasus if securing the lowest possible fare matters more than complimentary meals, extra legroom, or free cabin baggage.
Pegasus vs. Lufthansa Comparison
|
Feature |
Pegasus Airlines |
Lufthansa |
|
Model |
Low-cost carrier |
Full-service legacy carrier |
|
Cabin Baggage |
Paid extra (unless Advantage) |
Included (Standard) |
|
In-Flight Food |
Paid menu (DO & CO) |
Included |
|
Customer Service |
Heavily criticized, hard to reach |
Generally reliable |
Is Pegasus Airlines worth your money in 2026?
Pegasus Airlines offers genuine value for money if you understand the rules of low-cost travel. The carrier provides a safe, modern fleet that successfully moves millions of passengers point-to-point.
However, you must pack light and manage your expectations regarding customer support. Istanbul Sabiha Gökçen (SAW) is notoriously crowded, so if you are booking self-transfer connections, leave at least two and a half hours to navigate the terminal. Ultimately, if you treat the base fare as a bus ticket in the sky and plan accordingly, Pegasus remains a highly practical option for budget travel.
Frequently Asked Questions
How much does a cabin bag cost at the gate on Pegasus?
If you bring an oversized cabin bag or fail to pre-purchase your allowance, Pegasus gate staff typically charge penalty fees ranging from €50 to €75 depending on the route. Always buy baggage online during your initial booking to secure rates closer to €15–€25.
Can I get a refund if I cancel a Pegasus Basic ticket?
No, Basic and Essentials tickets are strictly non-refundable. If you cancel, you will only receive a refund for the airport taxes. You must purchase the Comfort Flex bundle if you want the ability to cancel your ticket and receive a full refund prior to departure.
Does Pegasus Airlines provide water for free?
No, even drinking water costs money on Pegasus flights. A standard bottle of water from the onboard DO & CO menu typically costs around €2 to €3. We highly recommend bringing an empty reusable water bottle through airport security and filling it before boarding.
How early should I arrive at Istanbul Sabiha Gökçen (SAW) for a Pegasus flight?
Sabiha Gökçen is a high-traffic hub. You should arrive at least 3 hours before an international flight and 2 hours before a domestic flight. Passport control and security lines during the summer peak season frequently take over 60 minutes to clear.
Are Pegasus seats reclinable?
Yes, standard Pegasus economy seats do recline slightly. However, because the seat pitch is a tight 29 to 30 inches, reclining can significantly impact the passenger behind you. The seats are pre-reclined slightly in their standard upright position.
Does Pegasus allow you to check in online for free?
Yes, online check-in is completely free and highly recommended. It opens 7 days before departure for domestic flights and 48 hours before international flights. Failing to check in online may subject you to long queues at the physical airport counters.
How much does it cost to select a seat on Pegasus?
Seat selection prices vary dynamically based on flight length and seat location. Standard seats usually cost between €5 and €10, while extra legroom seats situated in the exit rows can cost between €15 and €25 per flight leg.
Will Pegasus automatically seat families together?
No. Unless you pay for seat selection or purchase the Advantage fare bundle, the booking algorithm assigns seats randomly. Families checking in late without reserved seats will likely be split up across different rows in the cabin.
Can I use the Pegasus BolBol points to pay for taxes?
Yes, the Pegasus BolBol frequent flyer program allows you to use accumulated points to pay for flights, baggage, and even airport taxes. It is completely free to join, and you earn points on every flight and paid add-on.
Do Pegasus flights offer Wi-Fi?
No, Pegasus Airlines aircraft are not currently equipped with onboard Wi-Fi. You will not be able to browse the internet, stream videos, or send messages during the flight. Download all necessary entertainment to your devices before leaving your home or hotel.

Muhammad Naeem is a travel researcher with 5+ years of experience analyzing airline rules and global travel regulations. He specializes in simplifying complex airline policies to help travelers avoid extra fees and fly with confidence. His work focuses on accuracy, clarity, and up to date information across international carriers.